Simplifying Your Operations, Strengthening Your Team

Every successful small business runs on clear processes and thoughtful leadership. Growing your business sustainably takes intention, especially when your resources are limited and you're juggling multiple roles. I work closely with small businesses, including family-owned shops and local startups, to develop simple yet powerful systems, coach team members to confidently handle their responsibilities, and build a flexible culture where creativity and accountability coexist.

With over 15 years of experience in operations, small business leadership, and mentoring entrepreneurs, I help translate your vision into realistic actions. Together we'll streamline your daily tasks, align big-picture goals with manageable steps, and create a workplace you and your team genuinely enjoys.

How I Collaborate with Teams

Designing and Building Scalable Systems:
Collaborating with teams to create processes that adapt and grow with your organization.

Optimizing Operations:
Streamlining workflows and eliminating bottlenecks to ensure every team member can perform at their best.

Fostering Leadership & Culture:
Supporting leadership development and cultivating a culture where creativity and accountability thrive.

Partnership in Practice

  • Liz Fons: Founder, Jade Social

    "Steph has been an invaluable partner to my business, Jade Social. We have worked together multiple times over the past 6 years. She’s helped streamline our processes, saving me countless hours and allowing me to focus on design work. My business had plateaued before I hired her, I couldn’t see how to expand. Her guidance in refining our client engagement process made our operations more efficient, and her expertise in hiring ensured we brought on the right team members for both the studio and retail space. Her work has not only saved us money but has also driven significant growth. I highly recommend Steph for anyone looking to optimize and scale their business. Mine would not be where it is today without her."

  • Tom Ryan: Chief Executive Officer, Bravo Team

    "Unlike many consultants, Stephanie demonstrated tremendous range and a deep understanding of business dynamics. Her insight was invaluable to our executive leadership. She didn’t just implement HR strategies; she expertly connected them to our overall business objectives. This rare combination of expertise made her not only a trusted advisor but also a highly competent strategist across almost every aspect of the business. Her contributions fostered a positive workplace culture, aligning our hiring, retention, and people development with our broader strategic goals. I highly recommend Stephanie for any company looking to elevate their operations and culture."

  • Kathleen Maddock: Founder, Chinpilla

    "I hired Stephanie as a business consultant to personally help me with marketing, launching my business and developing business strategies I. I also had her lead quarterly executive team meetings. Stephanie was always available and very responsive when I had questions or a last minute crisis came up. I found Stephanie’s perspective well researched, and she had a lot of insight from past experiences to bring to our start up. Her ideas were easy to implement and she was great at supporting the team through the process of implementing changes. Everyone on my team enjoyed working with her!"

  • Karen Comstock: Founder, Dog Behavior WNC

    "I hired Stephanie for Operations consulting when I realized I needed to make strategic changes in my small business. I knew that I needed outside expertise to help shape the most profitable direction to take my company. Stephanie was able to identify the areas that were damaging productivity and draining profits. With a few very targeted upgrades to my workflow and technology usage, I was back on track and able to make a much needed pivot to my services offerings. Stephanie was intuitive and very efficient. I am very satisfied with my choice!"

  • Kena Crume: Senior Accountant, Bravo Team

    ‘I hired Stephanie to help with my daughter's resume who was a senior at UNC Chapel Hill. My daughter used the resources on campus, but felt like it wasn't highlighting her skills and experience to make her stand out in her field and in comparison to other resumes she would be competing in the job market with. To quote my daughter, "I will definitely start telling my friends who want their resumes looked at to use Stephanie! Stephanie kept in mind the current work climate, my specific major, and helped me personalize my resume within my field of study. Adjusting to the different industries I was focused on, and Stephanie providing value-added services like interview advice, cover letter templates, and her vast experience really assisted me in landing my dream post-grad employment!"‘